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performanceAgents™
Announces The Release Of A Powerful Performance Improvement
Product For Sales And Service Centers
Leading performance
improvement company now offers their proprietary, proven
methodology in an easy to implement do-it-yourself,
step-by-step toolkit.
Hallandale, Florida – June
17, 2005 - performanceAgents™ today
announced its release of a new product, an off-the-shelf
solution allowing companies to implement a proven methodology
to replicate the successful behaviors of top performers.
Presented in an easy-to-tailor format that any organization
can implement on its own, The Replicator 5000(c) is
a custom-tailored performance improvement solution
without the typical "custom" investment.
"Our proprietary methodology for
documenting and replicating those behaviors consistently
contributing to successful sales and service calls has
repeatedly generated quantifiable results during our onsite
engagements," says Michael Aumann, CEO of performanceAgents™. "Now
we're making the methodology available in a comprehensive,
do-it-yourself guide so it's accessible and executable
for organizations of any size."
Complete with step-by-step instructions
as well as templates for all necessary job aids and training
collaterals, one can implement a proven performance improvement
solution for his or her sales or service center that will
enable one to reduce turnover, decrease training and re-training
time, and substantially increase productivity, morale and
ROI.
The Toolkit is available in B2B, B2C,
inbound, outbound, sales or service versions. Multiple
levels of telephone certification and support packages
provide personalized assistance from certified Performance
Specialists.
About performanceAgents™
performanceAgents (www.performanceagents.com)
is a performance improvement services firm helping companies effectively
answer the most repetitive and widely shared question in the sales and
service industry: "How do I get everyone to be a top preformer?"
performanceAgents™ offers
a time-proven, practical methodology customized to each
client's specific processes, centered on changing behavior.
The company helps transfer internal top performers' best
practices to the entire team. Its focused approach in
helping call centers improve performance has been utilized
in over 20 countries with impressive results.
Editorial Contacts:
Melissa Pollock
performanceAgents™
866.692.4551
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