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Facilitador LLC Announces
Subsidiary Company, performanceAgents™
Leading Training & Development
Company Creates NewCo Specializing in Performance Improvement
for Call Centers, Telesales & Field Sales
Hallandale, Florida – March
28, 2005 - Facilitador LLC announced today
its new subsidiary company, performanceAgents. performanceAgents™ will
specialize in helping clients improve the performance
of their telesales, field sales and/or call center
sales and service agents. Facilitador has
already been successfully performing this work for
years, in addition to other training & development
services. Their efforts have yielded an impressive
ROI and as such, created the need for further definition
and division of their services.
“Creating performanceAgents™ as
an individual entity allows us to apply a singular
focus to our greatest area of expertise- replicating
top performers. Facilitador’s success in implementing
custom solutions in large organizations has led us
to create an offering that will yield the same impressive
results to organizations of any size.”
-Michael
Aumann, CEO, Facilitador & co-founder
of performanceAgents™
About Facilitador
Since its inception in 1998,
Facilitador, LLC (www.facilitador.com),
a certified company by the National Minority Supplier
Development Council (FRMBC Chapter) and the State of
Florida, has been providing large sales and service organizations
with custom training solutions. They are experts at extracting
knowledge from internal sources, documenting best practices
and then developing training from those best practices.
Facilitador utilizes multidisciplinary
teams consisting of instructional designers, graphic designers,
web developers, project managers, and sales and marketing
specialists to research, develop and implement their solutions.
Facilitador has an impressive history of success in large
organizations.
About performanceAgents™
performanceAgents™ (www.performanceagents.com)
is a performance improvement services firm helping companies
effectively answer the most repetitive and widely shared
question in the sales and service industry – “How
do I get everyone to be a top performer?”
performanceAgents™ has
created a time-proven, practical methodology, customized
to each client’s specific processes, centered around changing
behavior. They help transfer internal top performers’ best
practices to the entire team - and they can do it for you
or give you all the tools to do it yourself. Their focused
approach in helping call centers improve performance has
been utilized in over 20 countries with dramatic results.
Editorial Contacts:
Melissa Pollock
performanceAgents™
866.692.4551
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