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Editorial Contacts:
Melissa Pollock
performanceAgents™
866.692.4551 x104
performanceAgents™™ announces new Webinar Series, “Leveraging
Best Practices to Improve Performance,” lead by Certified
Performance Specialist
Leading performance
improvement company offers webinar series to teach organizations
how
to identify, document and leverage
internal best practices as a means of retaining and transferring
top performers’ knowledge and experience.
Hallandale,
Florida – March 1, 2006 - performanceAgents™™ announced
today its release of a new webinar series, “Leveraging
Best Practices to Improve Performance,” an opportunity
for organizations to learn how to identify, document
and leverage internal best practices for the benefit
of new
hires and existing team members. Presented by an experienced trainer,
coach and Certified Performance Specialist, the six session,
interactive Webinar
Series is an outstanding opportunity to receive hands-on
performance consulting at an off-the-shelf, product price
of only $995, which includes a $695 how-to manual, The
Replicator 5000™ Toolkit. Even better, performanceAgents™™ is
offering an iron-clad 100% satisfaction guarantee, saying “If
at any point you must cancel or you decide we are not delivering
extraordinary value, we'll issue a full refund - and you
can keep The Replicator 5000™ Toolkit!”
After completing the Series,
participants will be able to:
| |
1. |
Identify the observable, learnable behaviors, techniques
and vocal nuances that constitute your top performers'
best practices. |
| |
2. |
Document the cumulative best practices and retain that
knowledge and experience in spite of attrition. |
| |
3. |
Map best practices against call flow segments and work
processes. |
| |
4. |
Leverage your top performers' best practices by learning
how to incorporate them into tools that enable you to
effectively transfer knowledge to new hires or the existing
team. |
| |
5. |
Equip Managers/Supervisors/QA Personnel to provide
ongoing monitoring and coaching specifically against
implementation of the best practices-based training. |
About performanceAgents™™
performanceAgents™™ empowers sales, service and support
organizations to continuously optimize human performance
by applying a systematic process for identifying, documenting,
and leveraging internal best practices. We’ve created
a replicable methodology, customized to your specific processes,
centered on changing behavior. Our multidisciplinary team
has well over 100 years of combined experience with an impressive
history of success in both large and medium-sized organizations.
performanceAgents™™ is a wholly-owned
subsidiary of Facilitador, a Certified Minority
Business Enterprise by
The National Minority Supplier Development Council, the State
of Florida and recognized by the Federal Government. We are
active members and sponsors of ISPI (International Society
for Performance Improvement) and ASTD (American Society for
Training and Development). Facilitador (www.facilitador.com)
a custom knowledge transfer, training and performance consulting
company.
You can contact performanceAgents™™ at
their Hallandale, Florida headquarters by calling 866-692-4551 or visiting
www.performanceagents.com
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